Supplier Verification
Every supplier on our platform undergoes a multi-step verification process before they can receive buyer inquiries.
- Business license authentication
- Legal entity cross-check with government registries
- Physical address verification
- Key contact identity validation
Response Guarantee
We monitor supplier response times and quality to ensure you get timely, professional quotes.
- 24-hour initial response commitment
- Automated follow-ups on pending inquiries
- Supplier rating based on response metrics
- Non-responsive suppliers flagged and reviewed
Data Protection
Your business information is treated with the highest level of confidentiality.
- Inquiry details shared only with matched suppliers
- Personal data never sold to third parties
- Encrypted data transmission (HTTPS)
- GDPR-compliant data handling practices
Quality Audits
We conduct periodic audits to maintain platform quality and supplier standards.
- Annual supplier re-verification
- Product listing quality review
- Buyer feedback integration into supplier scores
- Removal of non-compliant suppliers
Dispute Resolution
If issues arise during your sourcing process, our team is here to help mediate.
- Dedicated support for transaction disputes
- Supplier warning and suspension system
- Buyer complaint investigation within 48 hours
- Fair resolution based on documented evidence
Verified Badge Program
Suppliers who pass enhanced verification earn our Verified badge, visible across the platform.
- Verified: Business license + entity confirmed
- Premium: On-site inspection + trade history
- Badge displayed on all product and company pages
- Priority matching for buyer inquiries